My mother has resided here since November 2016. It is close to my house so I visit on a daily basis. I have visited during all hours, so I have gotten to know all of the different nurses, aids, etc. This is definitely a caring place where love certainly resides. If I ever have a problem with anything, I am on first name basis with the decision makers. Any issue is taken care of promptly. I have also been impressed with the quality of the food being served to the residents AND their guests that come to visit. Yes, the guests are welcome to eat right along side their family members. This is a nice gesture and the food rivals many of the local landmark west Knoxville cafeterias. I wouldn’t hesitate to recommend Westmoreland Health and Rehab to anyone.

- Jeff Bales

from Google Reviews

I think since Westmoreland has taken over I have seen drastic improvement..my mom has been there for 5 years (when Breakbill owned it) and you get what you get for the money (low income housing)…

That said the improvements to the facility have been noted and improved and oi think the staff is really great.(it is a stressful, hard, and not a high paying position for many staff members)….they working with my Mother to regain walking..

Overall we are happy, even better My MOM is happy, in an affordable and renovated facility.

– Eric Sichler

from Google Reviews

My family and I did not know what to expect when we places our mom at WHRC for rehab. We had some confusion but staff members were very helpful and all our questions were answered during the initial care plan meeting. We now know who to contact if we have further questions.

– Eddie Huffstetler

I’ve personally worked with this great Team on many occasions and can honestly tell you that they will go above and beyond for your loved one. If they can’t help you, they reach out to others for assistance. I’ve seen this first hand. The Community Liaison is a true asset to the company, she is all about customer service and helping families. I would highly recommend this TEAM; for this is exactly what they are. There is no such thing in the world as a perfect facility and every facility has room for growth. Mistakes are going to be made, it’s how we learn.
“You win in life with people.” Pat Summitt
- Jenna Massa

from Google Reviews

My father received a wonderful care from a great team of staff at Westmoreland during one of his last weeks before he passed away. We are forever grateful for people who gave him such a positive experience there.

- Christine T

from Google Reviews

Great tour with a newly renovated building with friendly staff. The new Alzheimer unit is amazing – this is a great service to the community! Glad we (Northshore Senior Living) are neighbors !

- Kim Olen

from Google Reviews

Good people who care about your needs, and the needs of others.

– James Spangler

I like that I get informed on my family member. My family member has no complaints except for the food but she is a picky eater.

– Cynthia Francis

You have all been great.

– Fred Robinson

He is well taken care of and the staff is always helpful.

– Lisa Paul

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